Privacy Policy

This privacy policy informs you about the nature, scope and purpose of the processing of personal data on our web site www.stellajets.com.

Person responsible

With regard to the terms used, such as "processing" or "controller", we refer to the definitions in Art. 4 of the General Data Protection Regulation (GDPR).

Stella Jets LLC

400 Renaissance Center,

Suite 2600, Detroit,

Michigan 48243, USA

If you wish to contact us you can do so using marketing@stellajets.com or via phone on (248) 264-3708.

What data is covered by this Privacy Policy?

All personal data are covered by this privacy policy. This includes all information that indicates your identity, so in particular name, address, postal address, telephone number and email address.

When does Stella Jets LLC use and process personal data?

We know that careful handling of your personal data is very important to you. Data protection is therefore a high priority at Stella Jets LLC.

In principle, you can visit the Stella Jets LLC' website without leaving any personal data. In some cases, however, we need such data from you, namely:

  • when contacting us

  • when subscribing to and unsubscribing from our newsletter

  • when booking a flight

When subscribing to the newsletter, your email address will be used for our own advertising purposes until you unsubscribe from the newsletter. You can unsubscribe at any time.

We use the personal data in detail to process the booking, deliver the services, check creditworthiness and process the payment to prevent misuse of our website. Furthermore, we will inform you about bookings, products, services and offers of Stella Jets LLC with your explicit consent. In order to be able to contact you easier and faster than by mail, we ask you to provide us with your email address.

In addition, we process Business-related data, including:

  • Contract data (e.g., subject matter of the contract, term, category of customer).

  • Payment data (e.g., bank details, payment history)

  • of our customers, interested parties and business partners for the purpose of providing contractual services, service and customer care, marketing, advertising and market research.

Finally, we process data within the scope of administrative tasks as well as organization of our business, financial accounting and compliance with legal obligations, such as archiving. In doing so, we process the same data that we process in the course of providing our contractual services.

What does Stella Jets LLC do with your personal data?

As a matter of principle, we collect and use personal data of our users only to the extent that this is necessary for the provision of a functional website as well as our contents and services. Those may include:

  • Aircraft operators and other suppliers

  • Third party service providers (including payment processors)

  • Our agents and advisers

The collection and use of personal data of our users is regularly only carried out with the consent of the user. An exception applies in those cases where it is not possible to obtain prior consent for factual reasons and the processing of the data is permitted by applicable laws or regulations.

Insofar as we obtain the consent of the data subject for processing operations involving personal data, Article 6 (1) (a) of the GDPR serves as the legal basis for the processing of personal data.

When processing personal data that is necessary for the performance of a contract to which the data subject is a party, Art. 6 (1) (b) GDPR serves as the legal basis. This also applies to processing operations that are necessary for the performance of pre-contractual measures.

Insofar as processing of personal data is necessary for compliance with a legal obligation to which our company is subject, Art. 6 (1) lit. c GDPR serves as the legal basis.

In the event that vital interests of the data subject or another natural person make processing of personal data necessary, Art. 6 (1) (d) GDPR serves as the legal basis.

If the processing is necessary to protect a legitimate interest of our company or a third party and the interests, fundamental rights and freedoms of the data subject do not override the former interest, Art. 6 (1) lit. f GDPR serves as the legal basis for the processing.

Your personal data will be deleted or blocked as soon as the purpose of storage ceases to apply. In addition, storage may take place if this has been provided for by laws or other provisions to which we are subject. Blocking or deletion of data also takes place when a storage period prescribed by the aforementioned standards expires, unless there is a need for further storage of the data for the conclusion or performance of a contract.

How does Stella Jets LLC protect your personal data?

To prevent this data from falling into the wrong hands, we encrypt it using the SSL (Secure Socket Layer) method. This is currently the most common and most secure data transmission method on the Internet. It is used by Stella Jets LLC as standard whenever sensitive data is transferred. You can tell that data is being transmitted in encrypted form by the closed display of a lock icon in the status bar of your browser.

Stella Jets LLC maintains various other security measures to protect the personal data of its customers. In connection with these security measures, you may occasionally be asked to provide proof of identity before we display personal information to you. An example of this procedure is customer account access, which is only possible by entering a password.

Does Stella Jets LLC use cookies?

In order to make visiting our website more attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your terminal device. Some of the cookies we use are deleted after the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your end device and allow us or our partner companies to recognize your browser the next time you visit (persistent cookies). For more information on cookies please refer to our Cookie Policy.

How does Stella Jets LLC handle anonymized data?

With your visit to our website, information about the access (date, time, page viewed) can also be stored on our server. These data do not belong to personal data, but are anonymized. They are evaluated by us exclusively for statistical purposes.

When will your data be deleted?

The federal legislator has enacted various storage obligations and retention periods. The data we process will be deleted or its processing restricted in accordance with our storage obligations and retention periods. Unless expressly stated within the scope of this policy, the data stored by us will be deleted as soon as it is no longer required for its intended purpose and the deletion does not conflict with any storage obligations and retention periods. If the data is not deleted because it is required for other and legally permissible purposes, its processing will be restricted. I.e. the data is blocked and not processed for other purposes.

How does Stella Jets LLC cooperate with processors and third parties?

If, in the course of our processing, we disclose data to other persons and companies (order processors or third parties), transmit it to them or otherwise grant them access to the data, this will only be done on the basis of a legal permission (e.g. if a transmission of the data to third parties, such as to payment service providers, is necessary for the performance of the contract pursuant to Art. 6 para. 1 lit. b GDPR), you have consented, a legal obligation provides for this or on the basis of our legitimate interests (e.g. when using agents, web hosts, etc.).

Transfers to third countries

If we process data in a third country (i.e. outside the USA) or if this is done in the context of using third-party services or disclosing or transferring data to third parties, this is only done if it is done in order to fulfil our (pre-)contractual obligations, on the basis of your consent, due to a legal obligation or on the basis of our legitimate interests. Subject to legal or contractual permissions, we only process or allow the processing of data in a third country if the special requirements of Art. 44 ff. GDPR are met.

Hosting and e-mail dispatch

The hosting services we use serve to provide the following services: Infrastructure and platform services, computing capacity, storage space and database services, e-mail dispatch, security services and technical maintenance services, which we use for the purpose of operating this online offer.

In doing so, we, or our hosting provider, process inventory data, contact data, content data, contract data, usage data, meta data and communication data of customers, interested parties and visitors of this online offer on the basis of our legitimate interests in an efficient and secure provision of this online offer pursuant to Art. 6 para. 1 lit. f GDPR in conjunction with. Art. 28 GDPR (conclusion of order processing agreement).

Google Analytics

On the basis of our legitimate interests we use Google Analytics, a web analytics service provided by Google LLC ("Google"). Google uses cookies. The information generated by the cookie about the use of the online offer by the users is usually transmitted to a Google server and stored there.

Google will use this information on our behalf for the purpose of evaluating your use of our website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. In doing so, pseudonymous user profiles can be created from the processed data.

Your GDPR Rights

To exercise any of your rights below, please submit a Subject Access Request. We will respond to all requests received from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.

You have the following rights in relation to the personal data that we hold about you:

  • Access, correct, update or request deletion of your personal data,

  • Object to or restrict processing of your personal data,

  • Request portability of your personal data,

  • Opt-out of marketing communications,

  • Withdraw your consent for us to store or use your personal data.

Withdrawing your consent will not affect the lawfulness of any processing if we rely on lawful processing grounds other than consent.

Your California Rights

As a resident in California, you have the following rights in relation to the personal data that we hold about you:

  • a listing of categories of personal information Stella Jets LLC has collected about you ,

  • the identity of any third parties to whom Stella Jets LLC has disclosed personal information for a business purpose or sold personal information within the previous calendar year

  • the categories of personal information disclosed or sold to those third parties.

You can exercise this right by submitting a Subject Access Request.

Children’s personal data

Our website is not intended to be used by children under 18 years of age. We only process information about children with the consent of the parents or legal guardians.

Changes and updates to the privacy policy

We kindly ask you to regularly inform yourself about the content of our Privacy Policy. We will amend the Privacy Policy as soon as changes to the data processing activities we carry out make this necessary. We will inform you as soon as the changes require an act of cooperation on your part (e.g., consent) or other individual notification.

Queries and Complaints

Any comments or queries on this policy should be directed to us. If you believe that we have not complied with this Privacy Policy or acted otherwise than in accordance with data protection law, then you should notify us.